by Oliver Everhard | Sep 16, 2020 | Customer Experience, Digital Growth, Digital Innovation, Digital Strategy, Effective Technology, Uncategorized
Before the global pandemic, leaders of corporations, nonprofits and other organizations were already working diligently to transform their digital capabilities to remain competitive in the new economy. Today, however, the pressure to transform is even greater....
by Mike Mills | Jun 15, 2020 | Business Strategy, Digital Growth, Digital Innovation, Digital Strategy
As business and nonprofit leaders restructure in the wake of the coronavirus pandemic, while also increasing their virtual presence with customers and employees, it will be more critical than ever to boost their staff’s digital and data skills, both through...
by Jonathan Murray | May 21, 2020 | Business Strategy, Digital Growth, Digital Innovation, Digital Strategy
If you build cars or trucks for a living, having the right tools means everything. That’s why, for example, Ford Motor Co. still plans to shut down its F-150 pick-up assembly line later this year to retool for a new model, despite having just reopened most of its...
by Paul Bonington | May 7, 2020 | Business Strategy, Digital Growth, Digital Innovation, Digital Strategy
Without question, the COVID-19 virus has exposed vulnerabilities in many organizations, particularly in the area of digital product capabilities. Whether through online ordering and home delivery, virtual fulfillment or data-driven marketing and customer service,...
by Len Gilbert | Apr 23, 2020 | Digital Growth, Digital Innovation, Digital Strategy, Uncategorized
A sure sign COVID-19 is forcing business leaders to rethink their digital posture is when it starts showing up in memes. Here are two of my favorites: The truth is, whether intentional or not, organizations are now more digital than they were a month ago. What does...
by Mike Mills | Apr 20, 2020 | Business Strategy, Digital Growth, Digital Innovation, Digital Strategy, Effective Technology, Uncategorized
“The resistance to change has just crumbled.” That sentiment, from the senior executive of a large professional society, captures one of the most striking ways in which life has changed for nonprofits since the coronavirus pandemic and ensuing lock-down took affect...
