by Mike Mills | May 11, 2020 | Business Strategy, Customer Experience, Data Strategy, Digital Strategy, Effective Technology
When the coronavirus pandemic hit in early March, leaders of trade associations and professional societies – like those in most other sectors of the global economy – found their bottom line fall away beneath their feet. In particular, the cancellation of annual...
by Mike Mills | Apr 20, 2020 | Business Strategy, Digital Growth, Digital Innovation, Digital Strategy, Effective Technology, Uncategorized
“The resistance to change has just crumbled.” That sentiment, from the senior executive of a large professional society, captures one of the most striking ways in which life has changed for nonprofits since the coronavirus pandemic and ensuing lock-down took affect...
by Adriaan Bouten | Apr 9, 2020 | Business Strategy, Digital Strategy, Effective Technology, Process Automation
CEOs and CIOs should focus on these four opportunities It seems like only yesterday when the economy, and most organizations and enterprises, were in growth mode in an expanding economy (actually it was back in early March). Now, of course, economic shifts resulting...
by Jonathan Murray | Mar 31, 2020 | Business Strategy, Digital Growth, Digital Innovation, Digital Strategy, Effective Technology, Uncategorized
The tl;dr of ‘Digital Posture’: Organizations with mature digital capabilities are more agile and resilient to external shocks.Digital Posture has four facets: Breadth and maturity of digital products & services portfolio, end-to-end data enabled digital...
by David Saabye | Oct 15, 2019 | Customer Experience, Digital Innovation, Effective Technology, Product Management
Apple announced the HomePod last week, the latest entry into the smart speaker market. Powered by Siri, Apple promises not just an intelligent assistant, but intelligent sound. Despite the high price tag, this device could be the hottest holiday gift this December....
by Jonathan Murray | Aug 15, 2019 | Business Strategy, Customer Experience, Data Strategy, Digital Innovation, Effective Technology, Empowered Culture
There is an increasing understanding that driving future sustainable growth in the transformed digital economy requires us to think differently about the structure, operations and product strategy of our businesses. The label for this new approach is a “platform...
