Organizations that tap into the potential of their youngest, digital-native employees will see gains in job satisfaction as well as the bottom line. We review some easy, proven ways to make Generation Z workers more involved and valued, while improving employee retention and ROI. “Diversity in the workplace really matters to me,” said a former
Strategic alignment: How to navigate the multiverse Mike Mills August 29, 2019 Achieving top-to-bottom alignment on strategic direction is one of the most vexing problems facing leaders of any organization. In this case study we illustrate how any for-profit or not-for-profit organization can create a strategic plan with measurable goals that can be easily understood
Change not sticking? Build a community Martha Denton May 30, 2019 People feel safe, connected, and understood in their communities. So, if you want to drive change across a large organization, it makes sense to use a community-based approach as a vehicle for building a sense of ownership and shared purpose with the staff effected
Ask a dozen consultants what the term “digital transformation” means and you’ll likely get a dozen different answers. The term has become so overused and so lacking in definition it has become meaningless. This lack of clarity is problematic for senior executives charged with leading their organizations through increasingly challenging times.
Looking back from the future Len Gilbert September 27, 2018 Many dPrism engagements revolve around significant transformations of how our clients think about, and operate, their businesses. We help them identify and execute on market opportunities, new digital products and services, new business models and ways to improve their capabilities to better serve customers.
Make digital transformation part of your culture Mark Carberry September 13, 2018 We at Digital Prism Advisors are hardly the only ones to write about digital transformation. Some days it feels like a deluge of comments, content and hype. We’re honored that this blog ranks as a Top 25 source in this topic. Part of
Mapping your market to ‘get a sense of where you are’ Dora Chomiak September 6, 2018 I don’t follow sports. But years ago, I read a biography of a famous basketball player and it stuck with me. His approach to the game offers us a useful framework not just for sports, but for leading successful
Want an effective agile process? Stop obsessing about agile Derek Martin August 23, 2018 There are many reasons to like the agile development process. Its focus on adding value to a “minimum viable product” in iterative sprints is a great way to avoid waiting until the end of a project to see if you’re on
Keep your team focused: Put your clients in the picture Dora Chomiak July 5, 2018 Successful organizations stay close to their customers and adapt to meet users’ changing needs. Start-ups have to do it just to survive the next week. Established companies are able to take a longer view, but given the pace of change,
Five steps to a successful customer experience platform Derek Martin June 21, 2018 By now you likely know all about the importance of the user experience (UX) in product design. Another angle on making your organization user-centric that’s getting more attention is CX, for “customer experience.” Simply put, CX seeks to give enterprises maximum visibility
A checklist for successful transformations Mark Carberry May 17, 2018 You built a strategy and a plan. Everyone signed off at the annual meeting. Great!
Your employees are also your ‘customers’ Adriaan Bouten March 30, 2017 You’ve heard it many times: Be customer-focused, understand the customer experience, and employ customer-centric design. The customer experience is one of the appropriate and needed aspects of the digital experience.