by Derek Martin | Sep 12, 2019 | Business Strategy, Process Automation
Robotic Process Automation (RPA) involves the use of bots or artificial intelligence to emulate human keystrokes and mouse clicks to automate rote tasks – thus saving on labor costs and tedious processes. In this case study of a dPrism client, we offer some valuable...
by Shawn McIntyre | Jun 14, 2019 | Business Strategy, Effective Technology, Process Automation
Take the process automation journey – but plan ahead When considering RPA and AI to automate your business processes it may be tempting to get caught up in the spontaneity and excitement of the journey and skip the planning phase. Smart, effective RPA solutions...
by Georgi | Apr 18, 2019 | Business Strategy, Effective Technology, Process Automation
Five steps for a sustainable automation solution Derek Martin April 18, 2019 Since the Industrial Revolution, companies have sought competitive advantage through gains in process efficiency. Non-farm U.S. labor productivity has steadily advanced at an annual average...
by Georgi | Feb 7, 2019 | Business Strategy, Customer Experience, Effective Technology, Empowered Culture, Process Automation
Ask a dozen consultants what the term “digital transformation” means and you’ll likely get a dozen different answers. The term has become so overused and so lacking in definition it has become meaningless. This lack of clarity is problematic for senior executives...
by Saira Joseph | Jan 24, 2019 | Business Strategy, Process Automation
Does your strategy have a plan (for execution)? Saira Joseph January 24, 2019 Now that the New Year’s revelry and celebrations are a distant memory, it’s time to get to work and put all of last year’s planning and analysis into effect. And that’s where it...
by Georgi | Nov 1, 2018 | Customer Experience, Process Automation
Yes, your business needs a messaging app strategy Richard Fusco November 1, 2018 Of all the technologies and buzz words in the headlines, one has to go pretty far down the list to find “messaging apps.” This is surprising, because messaging apps are in the middle...
