Robotic Process Automation (RPA) involves the use of bots or artificial intelligence to emulate human keystrokes and mouse clicks to automate rote tasks – thus saving on labor costs and tedious processes. In this case study of a dPrism client, we offer some valuable lessons for how leaders of any company or organization can make

Take the process automation journey – but plan ahead Shawn McIntyre June 14, 2019 When considering RPA and AI to automate your business processes it may be tempting to get caught up in the spontaneity and excitement of the journey and skip the planning phase. Smart, effective RPA solutions require that you first engage in

Five steps for a sustainable automation solution Derek Martin April 18, 2019 Since the Industrial Revolution, companies have sought competitive advantage through gains in process efficiency. Non-farm U.S. labor productivity has steadily advanced at an annual average of 2 percent for the past two decades, reflecting the relentless drive by companies in every industry toward

Ask a dozen consultants what the term “digital transformation” means and you’ll likely get a dozen different answers. The term has become so overused and so lacking in definition it has become meaningless. This lack of clarity is problematic for senior executives charged with leading their organizations through increasingly challenging times.

Does your strategy have a plan (for execution)? Saira Joseph January 24, 2019 Now that the New Year’s revelry and celebrations are a distant memory, it’s time to get to work and put all of last year’s planning and analysis into effect. And that’s where it gets tricky.  We all know how important it is to

Yes, your business needs a messaging app strategy Richard Fusco November 1, 2018 Of all the technologies and buzz words in the headlines, one has to go pretty far down the list to find “messaging apps.” This is surprising, because messaging apps are in the middle stages of disrupting communications just as deeply as Uber

Five trends that will shape winning data strategies Martin Murtland September 20, 2018 As Amazon becomes the second company to top a market capitalization of $1 trillion and investors are all agog over FAANG (Facebook, Amazon, Apple, Netflix, Google), what’s the single word you’d use to describe why these companies have been so successful? That’s

Want an effective agile process? Stop obsessing about agile Derek Martin August 23, 2018 There are many reasons to like the agile development process. Its focus on adding value to a “minimum viable product” in iterative sprints is a great way to avoid waiting until the end of a project to see if you’re on

Yes, computers can now learn and adapt. Can you? Mike Mills July 13, 2017 According to Google Trends, we hit “peak AI” in May 2017. In that month, Google searches for the term “artificial intelligence” in U.S. business and industry sources outpaced any period since March 2004 (when the AI film “I Robot,” with Will

Are bots the next big thing? Richard Fusco January 12, 2017 What if you could free yourself of most of the apps on your mobile phone and still get the services and information you want, easier and faster? And what if you could automate some of the most common support, website and e-commerce features of