The three digital technologies you’ll need to transform your business
By Richard Fusco on April 5, 2019

The three digital technologies you’ll need to transform… Richard Fusco April 5, 2019 According to Google Trends , the phrase “digital transformation”  reached “peak” popularity the week of January 13 this year, meaning that during no prior week was the term as popular. Google indexes the peak at 100 on a scale of 0-100, so

Improving your customer experience: Lessons from a simple oil change
By Paul Bonington on March 21, 2019

Improving your customer experience: Lessons from a simple… Paul Bonington March 21, 2019 Normally I take my car to a dealer for service, even for an oil change. I’ve always assumed that the dealer knows my car best and I can be assured the parts and service meet manufacturer’s specifications. My dealers do, however, require

Is your organization’s technology a mess? You need ‘Principles’
By markcarberry on January 10, 2019

Is your organization’s technology a mess? You need… Mark Carberry January 10, 2019 If you hold a leadership role in any type of enterprise, you’re well aware that digital technology will make or break your organization’s success. But, if you’re like many executives, you may also feel your organization is saddled with technologies that are

Putting a square peg in a round hole: Lessons from Apollo 13 on team problem-solving
By Dora Chomiak on December 13, 2018

Putting a square peg in a round hole: Lessons from Apollo… Dora Chomiak December 13, 2018 The beginning of a new year is a good time to take stock. If you’re looking for a good team-building exercise to kick off 2019, try what I call the “Apollo 13 exercise:” Identify a difficult problem. Do some

The key to retaining young professionals: Think ‘digital first’
By Adriaan Bouten on October 11, 2018

The key to retaining young professionals: Think ‘digital… Adriaan Bouten October 11, 2018 Many organizations, for-profit and nonprofit alike, remain baffled over how to create the right environment and culture for young professionals. Whether the goal is hiring and retention or attracting new society members at the early stages of their careers, the problem of

Science societies should look to the past for their new operating model
By Jonathan Murray on October 5, 2018

Science societies should look to the past for their new… Jonathan Murray October 5, 2018 The form and purpose of the modern scientific membership society is based on a template created by the guild system of early and late middle-ages Europe and the foundation of the Royal Society in England in 1660. The concept was

Facebook is out of the news business. Now publishers can focus on publishing.
By Mike Mills on August 30, 2018

Facebook is out of the news business. Now publishers can… Mike Mills August 30, 2018 From the days of the Gutenberg printing press until, oh, around the early 2000s, one rule seemed to hold firm: People would pay money for news that interested them, as long as it was easy to get, priced fairly and

Top B2B executives must find and defend their market ‘white spaces’
By Adriaan Bouten on August 2, 2018

Top B2B executives must find and defend their market ‘white… Adriaan Bouten August 2, 2018 Last week the Washington Business Journal published an article highlighting FiscalNote’s planned acquisition of CQ Roll Call, in which the author insightfully observed “The deal is just the latest example of a young upstart buying a traditional — and often

Whose data is it? Navigating the shifting world of data privacy
By markcarberry on July 19, 2018

Whose data is it? Navigating the shifting world of data… Mark Carberry July 19, 2018 We often hear about the power of data. When gathered, curated, analyzed and leveraged properly, good data becomes information and information can trigger optimized actions.  As a result, organizations can delight customers, connect members, improve processes, create products or offers

Your messaging has a shelf life: How to maximize the time-value of content
By Mike Mills on June 28, 2018

Your messaging has a shelf life: How to maximize the… Mike Mills June 28, 2018 If you handle or manage your organization’s content, whether you work at a for-profit or nonprofit, you may occasionally feel stuck in a box: You’ve got some social media posts to push out, an annual report to finish, a white

How to exhibit disruptive behavior – and move to the head of your class a disruptor
By Richard Fusco on June 14, 2018

How to exhibit disruptive behavior – and move to the head… Richard Fusco June 14, 2018 Disrupti ve innovati on. D igital transformation . Data is the new oil. Each of these familiar idioms in the modern business lexicon is a reminder of the head – spinning velocity of technological change and its enormous impact

Smart cities’ on the rise leverage big data, commercial innovation
By Paul Bonington on June 7, 2018

‘Smart cities’ on the rise leverage big data, commercial… Paul Bonington June 7, 2018 City populations are growing rapidly in the United States and around the world. Migration from the suburbs and rural communities to metropolitan areas is being fueled by the promise of cultural experience and diversity, education, good jobs and higher standards of