by Richard Fusco | Apr 5, 2019 | Business Strategy, Digital Innovation, Uncategorized
According to Google Trends, the phrase “digital transformation” reached “peak” popularity the week of January 13 this year, meaning that during no prior week was the term as popular. Google indexes the peak at 100 on a scale of 0-100, so to put this popularity in...
by Paul Bonington | Mar 21, 2019 | Business Strategy, Customer Experience, Uncategorized
Normally I take my car to a dealer for service, even for an oil change. I’ve always assumed that the dealer knows my car best and I can be assured the parts and service meet manufacturer’s specifications. My dealers do, however, require an appointment, and...
by Dora Chomiak | Dec 13, 2018 | Uncategorized
The beginning of a new year is a good time to take stock. If you’re looking for a good team-building exercise to kick off 2019, try what I call the “Apollo 13 exercise:” Identify a difficult problem. Do some inventory. Dump all your stuff on a table. How can you solve...
by Adriaan Bouten | Oct 11, 2018 | Uncategorized
Many organizations, for-profit and nonprofit alike, remain baffled over how to create the right environment and culture for young professionals. Whether the goal is hiring and retention or attracting new society members at the early stages of their careers, the...
by Jonathan Murray | Oct 5, 2018 | Uncategorized
The form and purpose of the modern scientific membership society is based on a template created by the guild system of early and late middle-ages Europe and the foundation of the Royal Society in England in 1660. The concept was simple: Like-minded individuals or...
by Mike Mills | Aug 30, 2018 | Uncategorized
From the days of the Gutenberg printing press until, oh, around the early 2000s, one rule seemed to hold firm: People would pay money for news that interested them, as long as it was easy to get, priced fairly and fresh when they got it. Along with it held a corollary...
