How we introduced robotic process automation (RPA) to a leading financial publisher
The client is a premier consultancy in financial services whose publications help clients value companies. Growth in the business required staff levels to grow in linear fashion. But more staff overhead would shrink profit margins, meaning the growth could not scale.
dPrism noticed analysts in U.S. and India were manually performing repeatable tasks. We discovered new ways to automate many processes. We analyzed 10 Robotic Process Automation platform options to find the best one. dPrism helped pilot three process automation bots.
Initial three bots led to 1% reduction in staff hours. First year goal is to reduce needed staff hours by 10%. At least 2x investment return expected by year two. Standardized processes boost quality, reduce errors. Client now has the ability to further automate on its own.
“RPA is hard. dPrism helped us understand the opportunity, get our pilot up and running, and gave us the help we needed to take it from here.”
– Chief Information Officer