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Customer feedback: Lessons from the lockdown

As any successful vendor knows, customer feedback is essential to the development of business strategy. After all, if you don’t know what people want in return for their money, you’ll never get your venture off the ground or sustain and grow your enterprise. However,...

Now is the time for digital retooling

If you build cars or trucks for a living, having the right tools means everything. That’s why, for example, Ford Motor Co. still plans to shut down its F-150 pick-up assembly line later this year to retool for a new model, despite having just reopened most of its...

CASE STUDIES

Case Study: Marketing Automation

How we transformed a leading law firm’s ability to produce and track its messagingTHE CHALLENGEMorrison & Foerster is a global law firm whose clients include large financial institutions, Fortune 100 firms and leading technology and life sciences companies. The...

Case Study: Improving Workflow Processes

How we introduced robotic process automation (RPA) to a leading financial publisherTHE CHALLENGEThe client is a premier consultancy in financial services whose publications help clients value companies. Growth in the business required staff levels to grow in linear...

Case Study: Cultural Change in An Organization of Silos

How our agile approach empowered the culture of a leading construction data firmTHE CHALLENGEThe client provides cost data, procurement workflow and other services to construction firms and public entities. Three different internal groups – Technology, Product and...

WHITEPAPERS

Whitepaper: Now’s the Time to Check Your Digital Posture

Covid-19 is not the first massively disruptive event we have had to navigate, and it will certainly not be the last. But what we are now managing makes clear that the maturity of an organization’s digital posture directly impacts its resilience and ability to adapt...

Whitepaper: Private Equity Intelligence

For private equity firms, being truly digital means empowering portfolio companies with a top-to-bottom “digital mindset.” In today’s private equity world, the stakes are higher than ever. Deal competition and soaring valuations for the most attractive business...

Whitepaper: The Future of Associations

Strategies to empower trade and professional associations in the new economy Trade and professional associations have a rich history in our social and economic lives and have advanced the way we organize, communicate, and work together for the betterment of society....

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