CASE STUDIES

Case Study: Marketing Automation

How we transformed a leading law firm’s ability to produce and track its messagingTHE CHALLENGEMorrison & Foerster is a global law firm whose clients include large financial institutions, Fortune 100 firms and leading technology and life sciences companies. The...

Case Study: Improving Workflow Processes

How we introduced robotic process automation (RPA) to a leading financial publisherTHE CHALLENGEThe client is a premier consultancy in financial services whose publications help clients value companies. Growth in the business required staff levels to grow in linear...

Case Study: Cultural Change in An Organization of Silos

How our agile approach empowered the culture of a leading construction data firmTHE CHALLENGEThe client provides cost data, procurement workflow and other services to construction firms and public entities. Three different internal groups – Technology, Product and...

Case Study: Hearing the Voice of the Customer

How we helped a global 50 law firm hear the voice of its customersTHE CHALLENGEClient was a major law firm that had relied on partners to provide assessment of client relationships and wanted unbiased feedback. Marketing-Comms department wanted guidance on how best to...

Case Study: Digital Product Development

How we helped a low-cost airline improve its technology platform and product acumenTHE CHALLENGEClient was a leading low-cost airline that serves Latin and North America. The company’s website, 70% of its revenue, was old, unstable and lacked ability to offer...

Case Study: Plan Your Digital Future

How we helped a world leader in container leasing envision a new digital platformTHE CHALLENGEThe client was a leader in the leasing of shipping containers. Its business was bounded by a legacy online platform that could not support the firm’s aggressive growth...

Case Study: Unlock Hidden Revenue

How we helped a financial services publisher overhaul the way it sells reference dataTHE CHALLENGEThe client is a premier consultancy in financial services whose publications help clients value companies. The company’s publications business is highly valued in the...

Case Study: Aligning Business Strategy with Operations

How we helped a major professional society align its strategic goals to operationsTHE CHALLENGEA major professional society needed a way to organize its annual strategic plan in a way that revealed progress in meeting the needs of its members and industry. The client...

Case Study: Finding the Gaps in the Market

How we helped a global leader in IT management identify new market opportunitiesTHE CHALLENGEThe client is a rapidly growing provider of IT infrastructure management solutions that sells primarily to managed service providers. The client wanted to expand its sales...

Case Study: Creating Meaningful Customer Journeys

How we helped a major scientific society develop an entirely new way of reaching usersTHE CHALLENGEA major scientific society wanted to serve its diverse community with a new, best-in-breed digital experience. The organization had plenty of great services and content,...

COMPANY WE KEEP