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Every C-level executive we know is getting bombarded with questions about artificial intelligence and machine learning, and about how large language models (LLMs) like ChatGPT might impact their business and industry. It’s easy to go in one of two directions, either...
We know why you’re here. Maybe you have a product that’s losing market share, and you need help. Perhaps you have a 30-year-old infrastructure that you’re looking to replace. Maybe you see competitors with more agility, able to do things more quickly than you can, or...
Putting customer insights into action is one of the most challenging steps for product leaders. Customer conversations are valuable, but they rarely get turned into actual product roadmaps. It is time-consuming and challenging to do it right, but there is nothing more...
Managing change is paramount to the success of any transformation within an organization. Regardless of the level of change, we as humans often struggle to embrace change, and sometimes despite our best efforts, the people we’re...
How should you approach CRM strategy and data without getting stuck in a bad technology investment? Get the executive perspective in this in-depth article.