dBRIEFS
Customer feedback: Lessons from the lockdown
As any successful vendor knows, customer feedback is essential to the development of business strategy. After all, if you don’t know what people want in return for their money, you’ll never get your venture off the ground or sustain and grow your enterprise. However,...
Now is the time for digital retooling
If you build cars or trucks for a living, having the right tools means everything. That’s why, for example, Ford Motor Co. still plans to shut down its F-150 pick-up assembly line later this year to retool for a new model, despite having just reopened most of its...
With exhibit halls dark, top nonprofit leaders share challenges and advice
When the coronavirus pandemic hit in early March, leaders of trade associations and professional societies – like those in most other sectors of the global economy – found their bottom line fall away beneath their feet. In particular, the cancellation of annual...
Now is the time to enhance your digital product capability
Without question, the COVID-19 virus has exposed vulnerabilities in many organizations, particularly in the area of digital product capabilities. Whether through online ordering and home delivery, virtual fulfillment or data-driven marketing and customer service,...
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