The dPrism Blog

Featuring executive insights
and industry articles

Use ‘design thinking’ like a tech giant

Use ‘design thinking’ like a tech giant

What does it mean – and how can organizations begin to embrace the principle? Below we lay out the steps you can take to put design thinking to work. Our daily lives seem permeated at every level by experiences that delight us, often enabled by technology that is easy...

Take the process automation journey – but plan ahead

Take the process automation journey – but plan ahead

When considering RPA and AI to automate your business processes it may be tempting to get caught up in the spontaneity and excitement of the journey and skip the planning phase. Smart, effective RPA solutions require that you first engage in proper pre-planning and...

Change not sticking? Build a community

Change not sticking? Build a community

People feel safe, connected, and understood in their communities. So, if you want to drive change across a large organization, it makes sense to use a community-based approach as a vehicle for building a sense of ownership and shared purpose with the staff effected by...

Collecting user feedback – the old-fashioned way

Collecting user feedback – the old-fashioned way

Recently at the offices of one of the most technologically advanced companies in the world, I was reminded of the value of low-tech customer feedback techniques. Google is celebrated (and feared) for the volumes of user testing it conducts on each facet of  its...

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“RPA is hard. Digital Prism Advisors helped us understand the opportunity, get our pilot up and running, and gave us the help we needed to take it from here.”

Chief Information Officer